Introduction

The global economy has opened up countless opportunities for cross-border trade—but with those opportunities come complex regulatory, bureaucratic, and logistical challenges. That’s where customs brokerage comes in—not just paperwork and port clearance, but a critical function in any import/export operation.

In this article, we’ll dive deep into what customs brokerage means, who is authorized to act as a customs broker, the key steps involved, what the costs look like, and why professional brokerage services can save your business time, money, and stress.

What Is Customs Brokerage?

Customs brokerage refers to the professional service of handling the clearance of goods through customs authorities. Licensed brokers act as intermediaries between importers/exporters and the various regulatory bodies. Their main responsibilities include:

• Releasing cargo from customs

• Handling import tax payments

• Classifying goods based on tariff codes

• Ensuring compliance with standards and regulations

• Preparing and submitting required documentation (invoices, certificates of origin, import permits, etc.)

The broker acts on behalf of the client through a power of attorney and interfaces with Israel Customs, the Ministry of Economy, Ministry of Health, Ministry of Transport, and others.

Why You Can’t Do Without a Customs Broker

Mandatory by Israeli Law

In most commercial import cases, goods cannot be cleared through Israeli customs without a licensed customs broker. Only a certified broker has the access and training needed to submit electronic import declarations via the “Sha’ar Olami” (Global Gateway) system.

Complex Paperwork and Regulatory Requirements

Importing goods into Israel typically requires:

• Accurate tariff code classification

• Conformance to product standards

• Certificates of origin

• Coordination with ports or airport authorities

• Payment of duties, VAT, levies, and fees

Any mistake or omission can result in delays of days—or even weeks. A skilled broker helps prevent such issues proactively.

Financial Savings

Experienced brokers can identify exemptions, leverage free trade agreements, offset charges, and legally reduce import taxes. The savings can reach thousands of shekels per shipment.

Key Steps in Working with a Customs Broker

Who Can Be a Customs Broker?

Only individuals who have received an official customs broker license from the Israel Tax Authority, after completing coursework, internships, and passing exams, are permitted to operate. Large customs brokerage firms also employ international trade consultants, regulatory attorneys, and trade accountants.

Additional Services Offered by Professional Brokers

• Pre-import consultation

• Assistance obtaining import licenses

• Sea/air freight coordination

• Export documentation

• Pre-arrival document verification

• Insurance claim support in case of damages

Common Mistakes Made by New Importers

• Missing documents (e.g., certificate of origin or product standards approval)

• Incorrect classification leading to overpayment of duties

• Working with unreliable suppliers or falsified paperwork

• Costly port delays due to lack of advance regulatory clearance

Why Choose unitedxp.co.il?

• Decades of experience across industries: manufacturing, retail, fashion, electronics

• Licensed team of brokers, freight forwarders, and regulatory advisors

• Full access to Sha’ar Olami and 24/7 shipment handling

• Direct coordination with Standards Institute, Ministries of Health, Agriculture, Economy

• Tailored service packages based on importer’s needs

Conclusion

Customs brokerage isn’t just a legal requirement—it’s a strategic partnership that determines how efficiently and profitably your business imports goods. The right broker can help you avoid delays, reduce tax exposure, and streamline operations.

At UnitedXP, we believe in transparent, fast, and precise service—so you can focus on growing your business while we handle customs.